Terms and Conditions
- Definitions
1.1. In these general terms and conditions and the agreements to which they apply, the following terms have the following meanings: BOOSTClubs: refers to BOOST de Meern B.V., with its registered office at Oranjelaan 2, 3454 BT de Meern, registered in the Chamber of Commerce under number 74227343. Member: a natural person who does not act in the course of a profession or business and who enters into an Agreement with BOOSTClubs. Trainee: a natural person who does not act in the course of a profession or business and who participates in a Session or Training at BOOSTClubs. Agreement: the agreement concluded between BOOSTClubs and a (business) customer or Member, not being a Membership Agreement or Purchase Agreement, for the provision of Services. Membership Agreement: the agreement that automatically arises between BOOSTClubs and the Member by entering into an Agreement for a Training or for Group Classes. Purchase Agreement: the agreement concluded between BOOSTClubs and the Member for the purchase of clothing, supplements, and other products in the webshop. Membership: the right to use the purchased service such as Trainings or Group Classes. Service: The service specified in an Agreement such as a Subscription to group classes or Trainings. Training(s): a training in the broadest sense of the word, such as personal training, coaching, a program, company training, or online coaching offered and/or provided by BOOSTClubs. Session: a specific part of a Training, for example, the weekly appointment with the personal trainer. Activity: Activities organized by BOOSTClubs such as group classes, clinics, events, challenges, etc. Subscription: the right to use a pre-agreed number of times per week for group classes.
- General
2.1. These terms and conditions exclusively apply to all Membership Agreements, Purchase Agreements, and to all (other) Agreements and legal relationships in which BOOSTClubs provides services or products. Any terms and conditions of the counterparty of BOOSTClubs are expressly rejected. 2.2. Except for company training, upon entering into an Agreement, a Membership Agreement will automatically be concluded with BOOSTClubs. Membership is necessary to be able to use Services. 2.3. By entering into an Agreement, by registering for Membership, or by participating in a Training, the Member or Trainee declares to accept the general terms and conditions of BOOSTClubs.
- House rules
3.1. Every Member or Trainee must adhere to the instructions given by BOOSTClubs and to the (house) rules applicable at the respective location. This rule is the same for all locations, and the most recent version is always available on the website. 3.2. If a Member or Trainee does not comply with the given instructions or the applicable house rules, BOOSTClubs has the right to exclude the Member or Trainee from further participation in Activities or Trainings and to deny him or her further access to the respective location.
- Duration, pause, and termination
4.1. The membership and the right to Training and the Service are personal and not transferable. 4.2. Unless otherwise agreed, the Subscription is entered into for an indefinite period and can be terminated with a notice period of 30 days. Termination can only be done in writing by sending an e-mail to info@boostclubs.nl stating termination and the membership number. Contracts for a fixed period cannot be terminated prematurely. 4.3. In case of severe prolonged injuries, prolonged illness, pregnancy, or a prolonged stay abroad, the Subscription can be paused during this period. Prolonged is defined as a period of more than one month. BOOSTClubs has the right to request evidence before a request for pausing is granted. Pausing never takes place retroactively. 4.4. A Training has a limited validity. A Training is valid for the duration of the trajectory or program for which the Trainee has registered. A Training cannot be canceled or terminated prematurely after registration. 4.5. A Training can be suspended in the situations mentioned in article 3.4. This means that the remaining part of the training will be completed after the situation has ended. For a program & online program, this only applies if it is reasonably possible due to the varying offer of programs. If completion of the Training is not possible, no refund will be given, and another practical solution will be sought. BOOSTClubs has the right to request evidence before a request for suspension is granted. Suspension does not take place retroactively. 4.6. Moving of the Member or Trainee does not entitle to terminate the Subscription or the Training earlier. 4.7. BOOSTClubs can terminate the agreement prematurely and with immediate effect without being obliged to pay compensation to the Member or Trainee if: a. The Member or Trainee is in default with regard to an obligation resting on him or her;
b. If the Member or Trainee violates the instructions and/or regulations.
- Prices and payment
5.1. All Subscriptions and Trainings have their own different rates. These rates are agreed upon prior to the conclusion of the Agreement or prior to registration for a Training. 5.2. Any offer from BOOSTClubs is without obligation. 5.3. The subscription fee for the Subscription is collected monthly at the beginning or end of the month via direct debit. 5.4. The agreed fee for the purchased Training must be paid in advance in one installment. Payment is made by bank transfer to the account number of the relevant BOOSTClubs location in the name of the BOOSTClubs location. After receipt of the invoice, a payment term of 8 days applies. 5.5. BOOSTClubs has the right to suspend the execution of its obligations if a customer, Member, or Trainee has not fulfilled his or her payment obligations in a timely manner. 5.6. In case of late payment, the customer, Member, or Trainee is in default after being notified in writing by BOOSTClubs and has been given the opportunity to pay the outstanding amount within 14 days.
- Cancellation
6.1. If a Training consists of separately scheduled Sessions, a scheduled Session can be canceled up to 24 (twenty-four) hours in advance. If canceled late or not at all, BOOSTClubs reserves the right to charge the Session or deduct a Session from the Trainee’s credit. 6.2. A reservation for an Activity can be canceled up to 12 (twelve) hours before the start of this Activity. If the Member or Trainee fails to cancel the reservation on time or does not show up, the Member or Trainee will receive a warning from BOOSTClubs by e-mail. In case of cancellation of a group class by the member or the Trainee, he or she has 14 days to make up for it. After this period, the right to the class expires. 6.3. The first time a Member or Trainee does not cancel a reservation in time or does not show up, BOOSTClubs will not charge the Member or Trainee any costs. For each subsequent time the Member or Trainee cancels late or does not show up, BOOSTClubs will charge a no-show fee to the Member or Trainee. The amount of the no-show fee is €10. This amount will be included in the monthly payment of the Subscription or invoiced separately.
- Participation and conduct of Activities and Trainings